Executive Assistant to Chief Financial Officer

Time zones: EST (UTC -5)

Help Scout is a remote first company, with 150+ employees working from 80+ cities all over the world to build helpful, human customer service tools. Our mission is to support small businesses with tools that make customer support more helpful and human. Today we’re supporting more than 12,000 of them — we’re passionate about this stuff! We’re also a Certified B Corporation.

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We have big growth plans for 2022 and our Chief Financial Officer, Shawna Fisher, is looking for an Executive Assistant to support her as we scale. If you’re fluent in finance and passionate about using data to drive business change, we might be looking for you!  

About the Role

• Leader support: You’ll be our CFO’s righthand person, assisting her with everything from calendar to project management. For example, assisting with OKR planning across the CFO Group. You’ll also act as proxy for communications, answering general questions and referring routine matters to appropriate parties and then following up to ensure proper disposition.
• Team support:You’ll make sure the Finance team stays on top of departmental daily activities as well as annual audits. You’ll support financial processes, expense reporting, and vendor relations.
• Time and calendar management:You’ll be the primary contact for scheduling, actively managing calendars in such a manner that the CFO can complete her obligations in an organized and efficient way.
• Project coordination: You’ll be involved in end-to-end project management for org-wide projects and initiatives, including inception, planning, documentation, tracking and communication
• Cross-functional collaboration: You’ll collaborate with other Executive Assistants and teams to expand organizational communication and efficiently plan and execute milestones and events across teams.
• Salary: We have an internal transparent salary matrix for each team. For this role, we are paying $98,000-$114,000 USD. Read more about how we approach compensation here!

About You

• You have multiple years of experience supporting C-Suite executives in finance and legal. You’re comfortable working with everyone from the highest level stakeholders to individual contributors.    
• You are financially fluent. You understand what our CFO, Controller, and Accountants do and are responsible for. You appreciate the importance and value of data and numbers in running a business. 
• You are an excellent written and verbal communicator. You can translate technical financial concepts into language that’s easily understood by all. 
• You treat privileged information with care. You can be trusted with sensitive finance and compensation data, and use that trust to build relationships with the CFO and other key stakeholders. 
• You are a creative problem-solver. When something goes off the rails, you jump in with ideas and a strong will to make things happen. 
• You are a self-starter. You can ideate and bring to completion tasks, with minimal feedback, in an ambiguous environment on short notice.
• You are an all-star collaborator. You think three steps ahead and anticipate people's needs and enjoy helping others and making their priorities your own. 

APPLY HERE

Accounting Manager

Time zones: MST (UTC -7), PST (UTC -8)

Primary Responsibilities of the Role

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As the Accounting Manager at Tithe.ly, you will: 

• Establish and enforce proper accounting methods, policies, and principles
• Monitor and analyze accounting data and entries to produce accurate financial statements and operational reports
• Interpret financial data, including financial statements and key ratios that assist with business decisions
• Manage and hold accountability for accurate monthly, quarterly, and annual closing according to US GAAP
• Lead month-end close process
• Create and enforce efficiencies in financial controls across all departments
• Coordinate and complete annual audits, work directly with external auditors, ensuring an accurate and timely outcome
• Engage in continuous learning, stay current with new accounting standards, and review/write technical accounting memos to address issues while supporting and driving necessary changes
• Participate in the implementation of finance-supporting systems, ad-hoc procedures, and tasks as requested by executive management
• AD-HOC accounting and tax-related projects and reporting
• Manage the accounting of two International subsidiaries with the experience of foreign currency translation used to convert financials to US reporting currency.

A Successful Candidate Will: 

• Focus on performance; ensure accountability and drive results by holding yourself and others accountable to meet commitments, establishing and communicating clear responsibilities and processes for monitoring work, and measuring results. 
• Hold business insight and financial acumen; interpreting and applying an understanding of key financial indicators to guide toward better business decisions. 
• Demonstrate situational adaptability and resilience, adapting approach and demeanor in real-time to match the shifting demands of different situations, maintaining a positive attitude despite adversity.

• Manage ambiguity; even when things are uncertain, or the way forward is unclear, you operate effectively, dealing constructively with problems that do not have clear solutions or outcomes. 
• Take initiative; taking on new opportunities and tough challenges with urgency, energy, and enthusiasm.
• Make complex decisions; making sense of complex, high quantity data and information to drive sound business decisions. 

Technical Qualifications

Required:

• Bachelor's degree (B.A.) in accounting
• Advanced Excel  
• GAAP accounting knowledge and experience, 5+ years
• Accounting Manager experience, 5+ years
• ASC 606 (Revenue Recognition) experience
• Accounting Memos/Process writing experience

Preferred:

• Licensed CPA
• Working knowledge and experience with Sage INTACCT
• SaaS / Payment Services Company with FP&A experience
• Experience with public company audits
• Big 4 public accounting experience

Office Requirements 

• Tithe.ly is a fully distributed team (100% remote) with travel required 3-4 times per year 
• US-based candidates only, PST preferred

APPLY HERE

Advertising Account Manager

Lucyd Media offers creative advertising to companies in the CBD/Cannabis space that maintain a socially conscious mission. We are looking for a dynamic, creative, and highly collaborative individual to join our team as an Advertising Account Manager.

APPLY HERE

As an Advertising Account Manager, you will interface directly with the client and collaborate with our Creative and Advertising teams. Internally, you will advocate for the client, ensuring we are providing them with profitable, compliant, and on-brand advertising.


Responsibilities

 

• Facilitate the successful onboarding of new clients
• Manage day to day client communications as the client’s primary point of contact
• Approve ad design and copy internally and process to the client as appropriate
• Coordinate and facilitate regular client meetings, bringing in internal specialists as appropriate
• Be the advocate for the client’s success and satisfaction internally. As you see needs for the client, work internally to ensure they are met and support the Creative and Ads teams accordingly.
• Manage a Client Dossier with all of the information and insight the Advertising and Creative team needs to serve the client.
• Recognize client risks (satisfaction or performance) and work to mitigate those risks.
• Bring internal specialists into various communications as appropriate.
• Compile and provide reporting to the client
• Be the internal subject matter expert on the client

Requirements

 

• Experience managing Facebook advertising campaigns, having technical knowledge of ads (ex: comfortable inside the Ads Manager)
• Proven work experience as an Account Manager in digital advertising (2+ years)
• Excellent organization and time management skills
• Communication and team management skills, both with asynchronous documentation and synchronous meetings & chat.
• Positive attitude and deadline-driven.

 

We'd Love to Hear From You

We're a fully-remote fast-growing advertising agency working with many of the top CBD brands. We'd love to hear from you and see if we're a fit.

APPLY HERE

Account Manager for Digital Marketing Agency

If you have an interest in Internet Marketing (SEO, SEM, Social Media, Email Marketing), this is the opportunity you have been looking for!

APPLY HERE

We are currently looking for a top-notch Account Manager to join our team. We are a fast-growing Internet marketing company in need of a creative person who understands the concept of the client always "comes first". We are looking for individuals willing to grow with our fast-growing company. The Account Manager will assist with the communication between our company and the clients.

Company Overview:

Plumbing & HVAC SEO is a Full-Service Internet Marketing company based in Miami, FL that helps local businesses increase their sales, improve customer retention and enhance their profitability by more effectively marketing online via Search Engine Marketing (SEO & PPC), Social Media (Facebook, Twitter, LinkedIn, Google Map, Etc), & other online marketing platforms.

We have been recognized as one of South Florida's fastest-growing Internet Marketing Agencies. Since our inception in 2011, we've grown from a small 2 person agency to a team of more than 20 serving over 100 clients throughout the United States.

At Plumbing & HVAC SEO, our employees are our most valuable asset - a group of talented thinkers, dreamers and doers who move the industry forward and provide our clients with impeccable service. Within our walls, you will find a one-of-a-kind culture that empowers the industry's brightest individuals to do their best work, a culture where each individual is encouraged to further develop their professional goals. We understand that the journey is just as important as the destination!

Job Overview:

As an Account Manager, you will need to know your accounts like the back of your hand. You would be the main point of contact for your clients and will be accountable for the retention of your clients, along with upselling service add-ons to your clients.

You must be willing and able to provide to following to your clients:

• Responsiveness
• Sense of Urgency
• Monthly calls with clients
• Must have an analytic eye and attention to detail 

What We Look For:

• Someone who is willing to go above and beyond
• Someone not into the job just for the money
• Self-motivated, detail-oriented, able to handle multiple projects, multi-task and meet tight deadlines.
• MUST BE able to accept criticism.
• Ability to work effectively, both independently and with other team members.

Qualifications:

• 2+ Years experience in a Customer Service or Account Management position
• Office- Work Experience REQUIRED
• You do not need to be a Marketing expert. We will train.

Benefits:

• Excellent Health Coverage
• Dental/Vision Insurance
• Paid Time Off
• 401k & Life Insurance

The online marketing / SEO industry is rapidly changing.

Internet Marketing Space is an exciting industry where you can maximize your years of experience. If you are looking to be part of a dynamic environment with a growing company, provide a cover letter with your resume stating why you feel you are the perfect candidate for this position and why you have what it takes to be Plumbing & HVAC SEO’s next Digital Marketing rockstar!

APPLY HERE

Content Marketing Manager

Animalz is a content marketing agency that strives to create the best content on the web. We help companies—particularly B2B SaaS businesses—grow by making great content that their audience loves.

Apply Here

Our focus is on long-form, written content that helps companies educate their audience (executives, managers, and other specialized professionals in their field) on strategies and tactics for being successful in their work. Product, design, marketing, sales, and engineering are the main topic areas we cover.

We're growing fast, and looking to add several more Content Marketing Managers to our team. This is a writing-focused role that also requires direct contact with customers. In addition to high-quality writing, successful candidates should be able to demonstrate the ability to manage customer accounts and their content workflows.

This role reports to a content strategist, and also works closely with one of our editors.

You're a fit for the Content Marketing Manager role if:

• You're interested in content marketing as a career
• You have experience writing long-form content (1,500 words or more) like blog posts, guides, and ebooks
• You're well-organized and independently motivated
• You love working directly with customers and/or stakeholders
• You're able to describe or create a content strategy for a given audience
• You want to improve your writing by working closely with an editor
• You have knowledge of, or direct experience with, on-page SEO
• You understand distribution channels for content, including search engines, social media, and email
• You have experience with content marketing for B2B, SaaS companies, startups, ecommerce, or another similar industry

About Animalz:

We’re a fully remote organization with team members scattered around the world. We have an eclectic team of scientists, journalists, operations folks, and more.

Animalz recognizes that the best content in the world can't be created without input from a wide variety of perspectives and experiences. As such, we are committed to diversity and equal opportunities for all employees. We do not discriminate in candidate screenings, interviews, or employment on the basis of factors including race, ancestry, religion, gender identity, disability, sexual orientation, age, parental status, political association, military history, or any other status protected by law.

About our benefits:

• Work from anywhere you like, as long as you have regular overlap with Eastern Time business hours and can be available for customer calls
• Health insurance, covering 80% of the premium for health and 99% for vision and dental
• 20 paid days off per year
• Unlimited sick and personal days
• Parental leave for both primary and secondary care providers
• Monthly health and lunch stipends
• Learning opportunities like internal workshops, talks, and attending conferences

If you have questions or need assistance during the application process:

If you have a question about this role that hasn't been answered here, or would like to ask about workplace accommodations, please reach out to workwithus@animalz.co. Thank you!

Apply Here

Business Intelligence Manager

What is Current?
Our mission as a company is to enable budget-conscious consumers to earn additional passive income from their everyday habits. We have millions of monthly users and have achieved over 2,500% revenue growth in 2020. Our users earn millions of dollars a year in rewards by using our products.

Apply Here

Current Mobile Inc is a US-based company that builds mobile technology products for budget-conscious consumers. Our products let people around the world earn passive income while using their mobile phones for daily habits like music, games, news, shopping, browsing, charging, and even unlocking their device. Our passionate team of innovation leaders relentlessly convert user attention and data into rewards.

Our flagship products, Current Rewards, and Mode Smartphone are hugely popular with millions of users around the world. It is our goal to provide a free Mode phone to every income-conscious consumer on the planet, enabling them to earn up to $100 each month while passively using their device. Our common purpose is to bring financial joy to the lives of our user base.

In 2018, Current became the first company to raise over $36M through an SEC-registered security token offering, to implement our royalty-paying token $CRNC across company product lines. We are rapidly growing. In the last 12 months, we have grown 25% month over month. As we embark on the next phase of our incredible expansion, we are looking for exceptional talent to help fuel the growth.

Why Current?

• You have an opportunity to be one of the first people to join a team of high caliber ambitious people who are out to challenge the status quo of content consumption.
• We’re a well-funded revenue-generating company, and have a runway for years to come.
• We are rapidly growing and as we embark on the next phase of our incredible expansion, we are looking for exceptional talent to help fuel the growth.
• We’re committed to bringing diverse industry experiences and perspectives together. The team is made up of alumni from Y-Combinator, Ivy League Universities, College Dropouts, Fortune 500, and everything in between.
• We have superior financiers and advisors and several top-tier institutional investors.
• Our leadership team has worked together on various projects over the last seven years which has greatly impacted their ability to evolve from past challenges and build efficient and effective processes.
• We care about building a disruptive product that empowers our users. We think big!

Senior Product Marketing Manager Role and Responsibilities
To further our mission, we are looking for a leader to not only shape, but build the business intelligence function of Current as we embark on the next phase of our incredible growth. As we continue to scale, how should we evolve our BI strategy? How should it impact operational excellence? How will we continue to drive operating leverage from business insights as we grow our teams? How should we build business analysis and reporting models? This is a fantastic opportunity to join a well funded, rapidly growing company in a high-profile role that will have a direct impact on strategic planning and decision making at Current. The individual will bring experience, energy, and insight as they work within teams and across all departments and product lines to build BI strategies and models to ensure key operational considerations are well understood, clearly communicated, and closely monitored.

We'd Love To Talk With You If…

• You have a minimum 3 years of related experience (data analysis/mining, business intelligence, data visualization), preferably in fast-paced consumer focused AdTech, mobile gaming, DTC, or FinTech companies.
• You have a very strong analytical, mathematical mindset and experience with mobile/web analytics tools and processes. You know how to build logical interconnections using numbers and communicate using numbers within the company.
• You have a good understanding of tech platform valuation metrics such as LTV, CAC, ARPU, retention, virality, etc. and have experience in deriving insights using these metrics.
• You have a bachelor’s degree in computer science, information systems, business analytics, or a similar technical or business field (preferred).
• You have experience working with mobile/web analytics tools such as mixpanel, customer.io, google analytics, and preferably, visualization tools like Looker, Tableau and PowerBI.

Role Expectations
You'll be working closely with the leadership team and reporting directly to the VP of Operations, and will be responsible for a wide range of tasks, including:

• Provide a vertical bridge through the business to communicate information of high value and to support decision making processes.
• Develop/enhance a wide range of strategic analysis, including sales efficiency / cost of sales drivers, pricing strategy, and market size analysis.
• Utilize company resources, market trends, patterns, as well as the appropriate tools and technologies to curate data.
• Impact the 5 Vs in data: Volume (quantity of data), Variety (types of data), Veracity (reliability of data), Velocity (accessibility / usability of data) and Visualization to add the most value.
• Design new data collection models to better gather information. Ensure that data is being correctly gathered, stored, and analyzed.
• Assist data collection and data modelling to shape a meaningful data structure and reporting.
• Research and capture market trends and patterns from competitors and users.
• Understand and determine the data that the company needs, its right format, queries, reports and visualizations.
• Leverage the existing analytics and BI systems and platforms of the company to better serve the business operation.
• Work closely with marketing, product and business teams to identify data relationships, gaps, benefits and limitations, along with the right visualization and analytics tools.
• Extract, transform and load data to be sorted, filtered, analyzed and interpreted for business operation and strategy.
• Run complex reports from existing databases
• Analyze information on emerging markets

How We Work
Current is committed to learning, exploring new ideas & alternatives, and is united by curiosity. We are results-driven, use OKRs to guide us on our decisions, and emphasize goal accomplishment.

We put emphasis on the following Values:

• Lead with Purpose - Leadership does not necessarily mean management. Everyone is a leader, no matter the role. Taking pride in your responsibilities, finding & executing solutions is key.
• Focus on the ‘Why’- The best solutions start with everyone understanding the problem and its impact. We’ve found that if someone understands the ‘why’, they will produce an innovative ‘what’ and ‘how’. If we cannot explain the ‘why’ clearly, we don’t understand the problem ourselves.
• Bring a Sense of Humor - Our work environment is a lighthearted & positive place where employees are united by humor and camaraderie; we believe laughter is a great way to uplift employee morale and form bonds with each other.
• Set New Precedents - We drive innovation and push boundaries for all company activities while understanding that anything worth doing will have roadblocks. We set a new standard of worth for people’s time, data, and attention while rewarding what most other companies take.
• Collaboration - We won’t thrive without recognizing others strengths. Listen and evolve together, helping and supporting each other for the sake of a collective goal.

We believe in the following workplace Norms:

• Honor Commitments, Your Word Matters
• Specific Measurable Attainable Relevant & Timely (S.M.A.R.T) Asks & Answers
• Allow OKRs To Guide Us
• Individual & Departmental OKRs will largely impact success at Current
• Agree to Disagree & Commit
• Voice concerns in a respectful & appropriate manner directly to your manager or the Executive Team
• Assume Positive Intent
• Always start from the idea that a person meant well or was doing their best, no matter what they say or do

What We Are Offering

• We are a remote-first company so this position is 100% remote from anywhere that can do US CST / EST hours
• Participation in the company's equity & token plan
• Health, dental, and vision insurance with employer contribution
• Work with highly curated high caliber people
• Celebrate employee personal milestones
• Remote team building activities every 6-8 weeks
• Virtual happy hours & virtual coffee buddies
• Bonus.ly - we use bonus.ly as a way to recognize and reward employees for their hard work + commitment
• Monthly virtual yoga + meditation classes
• We follow the “12 PM to 1 PM CST Break” - no meetings during this time to encourage team members to take a break in their workday!

Apply Here

Account Manager (REMOTE/ US ONLY)

❗️❗️❗️**We will only consider applicants in the United States**❗️❗️❗️

Agency360 is looking for a remote-based Account Manager that will serve a critical role helping to expand our revenue. As a member of our small startup, with the help of our domain knowledge, you’ll be expected to assist our Sales Manager with discovering, qualifying, and closing inbound leads. On the customer success side, you will wear a variety of hats spending time doing product demonstrations, answering support tickets, and assisting with our retention efforts. The position requires travel to the handful of trade shows we attend each year and a background check.  

APPLY HERE   

Key Responsibilities:

• (75%) Assisting the Sales Manager with the day-to-day sales processes, including: scheduling and completing demos, conducting discovery calls, and assisting with new customer purchasing processes (no cold calling required).
• (25%) Assisting the Customer Support manager with the day-to-day operations, including: answering support tickets, tracking bugs, and improving customer retention. 

Types of Activities You May Do: 

• Calling inbound signups/trials
• Answering incoming sales calls and responding to email inquiries
• Qualifying and understanding a prospect’s needs
• Scheduling, participating in and/or presenting online demos including the opening, closing, or product presentation
• Providing formal quotes and requested follow up information after the demo
• Consistently following up with prospects to successfully move them through the sales process
• Documenting all sales activities in the company’s Customer Relationship Management (CRM) system 
• Experimenting with customer acquisition tactics and challenging assumptions to identify ways to amplify and scale the sales process
• Attending trade shows and conferences
• Completing Request For Proposals (RFPs)
• Assist with support by answering inbound phone calls and emails to help a customer with product or finance issues, qualify a prospect, check on customer satisfaction, schedule demos, and complete online training
• Assist support with online training and onboarding for new customers getting started
• Assist with billing activities including sending formal quotes, sending invoices, following up to late payments 

 Our Ideal Candidate Will Have:

• 2+ year of experience in SaaS customer support or in a junior sales role with a strong desire to learn and grow
• Technically savvy with the ability to learn our CRM and other business tools
• Ability to work with remote team members
• Attention to Detail
• Strong Written Communication
• Desire to Master Your Skill
• Passion for providing great customer service
• Experience working in a unstructured and fast paced environment
• Comfortable wearing many hats and jumping in where needed
  
  
  
  
  
  
  
  

How will you know if you are doing a good job?

Your activities and insights increase the number of closed deals. Your interactions with the customer are positive. You’re having fun and enjoying the rewards that come with being an integral part of a mission-driven team.  

Why Work for Us? 

Serving a Greater Good

Do you want to help your community and have a positive impact on your public safety heroes?  At Agency360 we deliver next generation onboarding and evaluation software that helps local police officers, firefighters, EMTs, 911 dispatchers, jailers, and private security firms across the country.  You will be helping your local department public safety employees! 

Provide Immediate Value

Do you like thinking of something in the morning and executing on it in the afternoon? At a small company you have the freedom to execute with limited bureaucracy and overhead.  

Remote Work

Agency360 is composed of individuals from all different backgrounds and locations across the country. We have flexible work hours and work locations to help you perform at your best and help deliver an exceptional experience to our customers.

Fun Family-Friendly Culture

To celebrate a big win or accomplishment, you’ll find us going out to eat, trying out an “Escape Room” or TopGolf, or having all-inclusive (spouse and children) outings and adventures. Corny jokes and funny ice breakers often kick off our meetings with laughter that we share with our customers.  Don’t be surprised to see a young child pop his/her head in during our team meeting video chats. 

Apply Here

Account Manager

uSERP (https://userp.io/) is a content marketing and brand mention agency that helps high-growth companies scale. We produce hundreds of articles each month, with dozens of writers (both full-time and contract) spread out all over the world. We're fully remote, so you’re free to work whatever hours you want (as long as some overlap with your clients).

Apply Here

Here's a rough list of typical activities you’d face from week to week:

- Planning content and client needs on a weekly basis

- Providing weekly reports to clients and internal teams

- Running client assessments to ensure targets are met each month

- Coordinating new work with clients

- Assigning and managing link building pipelines

- Pitching new sites to contribute content, delivering content

- Coordinating work with specialists (writers) and editors based on deadlines (for outlines, drafts, edits, etc.)

- Some QA work (things like light copy edits, checking plagiarism, link angles, etc.) to make sure deliverables (pieces of content) meet specs

In other words, you're like a part-account executive to help clients and part-project manager, making sure we're delivering everything on time and under budget.

If interested, please apply here: https://userp.io/account-management/

We’re looking for good people, who can think logically and are detail-oriented. So please answer the application in full... ;)

Apply Here

Account Manager

uSERP (https://userp.io/) is a content marketing and brand mention agency that helps high-growth companies scale. We produce hundreds of articles each month, with dozens of writers (both full-time and contract) spread out all over the world. We're fully remote, so you’re free to work whatever hours you want (as long as some overlap with your clients).

Here's a rough list of typical activities you’d face from week to week:

- Planning content and client needs on a weekly basis

- Providing weekly reports to clients and internal teams

- Running client assessments to ensure targets are met each month

- Coordinating new work with clients

- Assigning and managing link building pipelines

- Pitching new sites to contribute content, delivering content

- Coordinating work with specialists (writers) and editors based on deadlines (for outlines, drafts, edits, etc.)

- Some QA work (things like light copy edits, checking plagiarism, link angles, etc.) to make sure deliverables (pieces of content) meet specs

In other words, you're like a part-account executive to help clients and part-project manager, making sure we're delivering everything on time and under budget.

If interested, please apply here: https://userp.io/account-management/

We’re looking for good people, who can think logically and are detail-oriented. So please answer the application in full... ;)

Apply Here

Account Manager

The role

Hopin is seeking an Account Manager who is personable, self-driven, passionate and ambitious! We're looking for someone with strong experience in this field, good at making decisions on the go, is helpful, supportive and a team player. Event experience is a plus. 

Apply Here

We're excited to work with someone who is highly motivated, comfortable in a fast-paced start-up environment and is happy to work with a remote team. We're currently a team of 60+ motivated individuals, and you will be working within the Account Management (customer success) team. We are hiring in all time zones. 

Responsibilities 

• Manage a portfolio (20-30 accounts) of strategic/enterprise customers and execute on key objectives across the entire portfolio 
• Welcome and onboard Enterprise customers, partnering with them to create successful events
• Offer ongoing dedicated support to the accounts you manage 
• Assist with technical dry-runs, preparing the customer for a successful event 
• Communicate with customer often via email and video calls
• Be proactive and friendly, offering the highest level of support to customers 
• Collate customer feedback and communicate this to the product team
• Work with our product engineers to make Hopin easier to use 
• Work with our sales and support team for optimal customer success 
• Identify opportunities for networking, referrals and expansion

Qualifications:

• 4 years + experience in Account Management, Customer Success, and/or experience as an event manager 
• 2 years + experience working at a B2B SaaS company
• Fluent English speaker with outstanding written and verbal communication skills; you have the ability to read, interpret, and clarify customers' goals, and then craft thoughtful responses to help them achieve those goals
• Tech Savvy - love software, tech and excited to learn new software
• Ability to teach yourself new skills and competencies, and finding answers yourself
• Excellent presentation and public speaking abilities
• Great problem-solving abilities - assess all options before making a decision
• Exceptional organization skills - you're used to juggling multiple priorities
• Have a "can do" attitude
• Can work at a fast-paced environment

Nice to have:

• Previous experience with a video platform
• Experience working at an early stage startup
• Event planning or organizing experience 

The Offer 

• Competitive salary
• Fully remote team, work from any corner of the world
• Flexible schedules
• Laptop assigned, Mac or Windows
• 800 USD for Home-Office set up

At Hopin, we're committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn't just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.

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