Content Marketing Manager

Animalz is a content marketing agency that strives to create the best content on the web. We help companies—particularly B2B SaaS businesses—grow by making great content that their audience loves.

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Our focus is on long-form, written content that helps companies educate their audience (executives, managers, and other specialized professionals in their field) on strategies and tactics for being successful in their work. Product, design, marketing, sales, and engineering are the main topic areas we cover.

We're growing fast, and looking to add several more Content Marketing Managers to our team. This is a writing-focused role that also requires direct contact with customers. In addition to high-quality writing, successful candidates should be able to demonstrate the ability to manage customer accounts and their content workflows.

This role reports to a content strategist, and also works closely with one of our editors. The salary range for this role is between $50-85,000 USD yearly (plus benefits as listed below), dependent on experience.

You're a fit for the Content Marketing Manager role if:

• You're interested in content marketing as a career
• You have experience writing long-form content (1,500 words or more) like blog posts, guides, and ebooks
• You're well-organized and independently motivated
• You love working directly with customers and/or stakeholders
• You're able to describe or create a content strategy for a given audience
• You want to improve your writing by working closely with an editor
• You have knowledge of, or direct experience with, on-page SEO
• You understand distribution channels for content, including search engines, social media, and email
• You have experience with content marketing for B2B, SaaS companies, startups, ecommerce, or another similar industry

About Animalz:

We’re a fully remote organization with team members scattered around the world. We have an eclectic team of scientists, journalists, operations folks, and more.

Animalz recognizes that the best content in the world can't be created without input from a wide variety of perspectives and experiences. As such, we are committed to diversity and equal opportunities for all employees. We do not discriminate in candidate screenings, interviews, or employment on the basis of factors including race, ancestry, religion, gender identity, disability, sexual orientation, age, parental status, political association, military history, or any other status protected by law.

About our benefits:

• Work from anywhere you like, as long as you have regular overlap with Eastern Time business hours and can be available for customer calls
• For US team members, health insurance, covering 80% of the premium for health and 99% for vision and dental
• 20 paid days off per year
• 5 floating holidays per year
• Unlimited sick and personal days
• Parental leave for both primary and secondary care providers
• Monthly health and lunch stipends
• Learning opportunities like internal workshops, talks, and attending conferences

If you have questions or need assistance during the application process:

If you have a question about this role that hasn't been answered here, or would like to ask about workplace accommodations, please reach out to workwithus@animalz.co. Thank you!

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IT Manager

In a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. We are a globally distributed 50+ person company with employees in Canada, the USA, South America, EMEA, and APAC. Our team has a strong emphasis on cross-cultural and timezone collaboration. We've been recognized as a "Best Place to Work" in Canada and look forward to expanding this on a global scale.

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Our team is building the loyalty layer of the internet and currently already powers over 80,000 rewards programs, reaching more than 500 million shoppers. Above everything else we strive to make people happy —from the merchant to their consumer, to our own team (yes, our name really is fitting).

About the Team: 

The team at Smile.io believes in being proud of your code, owning what you ship, and embracing new tools to increase developer happiness. We believe small, empowered teams can ship products with the highest impact. Right now we’re working on expanding our product to support the massive growth of e-commerce.

We value diversity, inclusion, and belonging. It helps us build a better product, it helps us create opportunities for growth and change. It helps us enjoy the work we do and create a supportive creative environment to do our best work. It helps us to be human.

About the Role: 

We need someone to help us help build and scale the foundations of our remote work culture through tooling, process, and the digital working environment for all our staff to do our best work. This is a role that will help us ensure everyone at Smile can securely, and seamlessly do the best work they can. This role will report to Alex Witherspoon, the VP of Engineering, and we'll work together to scale the function of IT at Smile.

We are a predominantly Apple shop, but welcome Linux and Windows when employees prefer it. Our employees work worldwide in a range of countries. We use many online modern SaaS tools such as GitHub, Gmail, Slack, Jira, and many more. We are entering a new phase of growth and need someone to lead the transition from a traditional, smaller company, 'communal IT' to something more structured, robust, and scalable. This is a great opportunity for someone with a strong vision to implement an 'employee paradise' from the ground up when it comes to awesome support, modern tech, and the remote first design for information technology. If this is interesting to you, apply today!

What you'll help us achieve:

• Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware
• Develop and operate our AAA, and SSO approach with a distributed remote workforce
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
• Continuously analyze current process, technologies, and vendors to identify areas of improvement
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed
• Act as a strategic business partner to internal functions such as Product and Merchant Experience teams to suggest, implement, and maintain IT initiatives to drive business success

Who you are:

• Detail-oriented, and clear communicator
• Have high empathy in everything you do
• Enjoy enabling others with excellent working experiences
• Enjoy and thrive in a remote-first, distributed work culture
• Highly self-directed and take initiative to go above and beyond expectations with limited direction
• Value clear written and verbal communication
• Able to pick up new concepts quickly and put them into practice
• Use data to validate your hypotheses and inform your decision making
• You enjoy automating
• You believe in simplicity over complexity
• You value agility and the ability to shift focus quickly
• You’re more focused on outcomes over output

Bonus if you have:

• Infrastructure as Code experience
• Security by Design, and Privacy by Design principles
• Experience with Okta, Jamf, Apple, SAML, SSO, and similar modern remote work stacks.

Who We Are: 

Human. The reason we do anything is to help another human succeed—whether they be on our team, one of our merchants or one of our merchants' shoppers. We approach our work with open hearts and complete authenticity, always remembering how our actions impact the human on the other side of the screen. 

Humble. We value our differences and leave egos at the door to find the solution that creates the most competitive advantage for our merchants, regardless of their source. We celebrate everyone’s wins as if they were our own and go out of our way to give others recognition.

Hungry. Our drive to help others keeps us committed to infinite learning and taking initiative when no one is watching. As a team, we welcome ambiguity as it is an opportunity to leave our mark and understand autonomy and accountability go hand in hand.

Our commitment to candidates:

At Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, don’t let it! You have a ton to offer and we want you to feel encouraged to apply, even if you don’t check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us. 

At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Demand Planning Manager

Now Hiring: Remote Demand Planning Manager

🕑 Flexible Hours 
🏖️ Team Retreats 
👶 Parental Leave 
🏥 Health insurance 
✈️ Vacation & Holidays 
🗺 Anywhere in the U.S. 
💡 5-8 Years of Experience 
💰 Competitive Salary & Perks 
🎓 Learning and Education Budget

Job Overview

The Perfect Keto Demand Planning Manager is responsible for managing the sales forecasting and demand planning processes of Perfect Keto which include activities such as building historical baselines, calculating baseline forecasts, working with the commercial team to establish incremental forecasts for promotions, and other marketing events; as well as build assumption based projections for new product launches or product extensions. This role will manage and facilitate sales forecasting activities. In addition, the role is expected to build, manage and maintain all demand planning-related tools, and historical data repositories.

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Responsibilities

• Building, managing, and maintaining forecast models and tools. Continually improving statistical forecasting models and methodology for both mature and new product launches. Accountable for forecast accuracy improvement.
• Leading the sales forecasting and demand planning process through interface with retail, marketing and finance to ensure timely development of an agreed-upon forecast which ties to financial projections.
• Works with the Finance team to determines optimal inventory levels across all SKUs
• Providing input in developing inventory strategies on existing items, new products, and product phase-outs.
• Developing and implementing tools and processes to improve forecast capabilities, efficiency, and accuracy.
• Developing and maintaining strong relationships with retail team and retail team leadership through excellent listening and communication skills to ensure an effective sales forecasting process.
• Building incremental forecasts using event-based modeling or similar techniques.
• Building new product launch or extension forecasts to support company growth and submit accurate demand projections to the supply chain team.
• Establishing continuous communication with supply planning and production scheduling to provide information on daily/weekly changes to demand
• Driving a culture of exception management by proactively identifying major issues and opportunities around demand and supply.
• Driving culture of analysis and execution taking ownership of identified issues in demand planning to drive quantifiable solutions and positive business results.

Qualifications

• Prefer a bachelor’s degree in Engineering, Operations Research, Math/Statistics, Supply Chain, Analytical Marketing or Operations Management
• 5+ years of experience in statistical forecasting, statistical modeling, demand planning in the CPG industry.
• Demonstrated experience with statistical forecasting tools.
• Managed and facilitated sales forecasting and S&OP review meetings.
• Experience using Netsuite and exceptional skills in Excel.
• Excellent communication skills to effectively communicate across multiple departments and through multiple levels of the organization.
• Demonstrated influencing, negotiating, and conflict management skills.
• Excellent collaborative management skills.
• Strong working knowledge of effective supply chain performance including supply planning, customer service, supplier, and manufacturing management.

Perks

We can’t take care of others (our customers) without taking care of ourselves (our people) first. That’s why we pay extremely competitive salaries and offer a variety of perks to help you optimize your health.

💰 Salary: We pay top of market because we want the best people at our company.

🕑 Workday: As long as you get your work done, work whenever you want, from wherever you want.

✈️ Vacation & Holidays: We have a strict two week minimum of vacation taken per year, and anything over that is unlimited and up to you. Take any holiday you want, but also feel free to work on any holiday you want.

🏥 Health insurance: You have the choice to opt-in to the best health insurance we can get. We’re also working towards providing dental and vision coverage.

🥑 Nutrition: You get a monthly budget to invest on getting fresh food locally.

💪 Fitness: You get a monthly budget to invest on a gym membership, personal trainer, yoga classes, and anything else that helps you increase your physical fitness.

📚 Books: You get a free Kindle and four books per month.

🧘 Meditation: We cover any app or class you use to improve your meditation consistency.

🎓 Continued Learning: We cover anything that increases your work skills and provide a monthly budget for developing any personal skills you desire. You want to learn Spanish? How to do pottery? We have you covered.

❤️ Free product: You need to be able to brag about how awesome Perfect Keto products are, so team members get free product for their personal use.

🏖️ Retreats: Having fun is one of our core values. Join us on our all expenses paid retreats to fantastic locations.

👶 Parental Leave: Take the time you need to take care of your baby and yourself. Work will be there when you come back.

We are committed to hiring individuals with a diversity of perspectives, backgrounds, and beliefs who can use their interest in health to help us build an organization that makes a difference in the world. Join Perfect Keto for the chance to collaborate with a talented and engaged team, passionate about leveraging nutrition to improve people’s lives.

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