Customer Support/Sales Lead

WiFi Tribe is a community of 1,071 remote professionals from 62 nationalities. For the last 5 years, we have been traveling the world together with our members, living in a different city every month.

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Due to the global pandemic, the interest in what we do has exploded. We're now expanding our team and looking for a talented person to help our members get on the road and take on the world with us.

The Tribe Support & Sales Lead is the centre point of all communication with our members and soon-to-be members. Tribe Support is our WiFi Tribe term for customer success.

This is definitely a hands-on role. It's all about obsessing over great communication, making quick decisions, guiding our members through their journey with us, helping them solve problems and challenges they face along the way, doing everything in your power to encourage (the right) people to join and to keep coming back, and building the processes and systems that will take our support team to the next level.

You will be both the voice of WiFi Tribe and the voice of our members at the same time, as you champion for their concerns and perspectives in front of the rest of the team. You will also be applying your natural sales talent to help accepted members make the decision to join the Tribe and to ensure that our Chapters are always fully booked.

This is a fully remote role, with the opportunity to join some of our Chapters and travel with our members too!

Who We Are (Our Culture)

• We are family. We’re a small, tight-knit team and although we’re fully remote, we take every chance to be together. We look out for one another and cheer each other on.
  
  
• We’re obsessed with this community. We have all chosen to join the team, first and foremost, because we love this community; a place where remarkable people from all over the world meet to take on the journey of life together.
  
  
• We’re as diverse as the United Nations. Our team of 13 comes from 10 different countries. Many of us have become permanently nomadic global citizens, as we travel the world side-by-side with our members.
  
  
• We’re small but mighty. What we don’t have in numbers, we make up for in determination and resourcefulness. We’re nifty, we’re inventive and we don’t give up.
  
  
• We are brave. We don’t compromise when it comes to our values, our mission, or who we are. Every member of our team has the courage to stand up for what they believe in and challenge bad ideas. We know that doing the right thing always pays off in the end.
  
  
• We care. We take full ownership of our work because we take pride in everything we do. We care about how we show up and who or what we’re becoming. And of course, we care about our teammates and our customers members.
  
  
• We’re explorers at heart.We’re curious and adaptable, which is why each of us chose to take on this crazy challenge of building a global community and a startup at the same time. Everyone on the team has lived, worked, and travelled with the Tribe for at least a month – some of us for years. Joining this team means embarking on the biggest adventure of your career… but don’t worry, you’re in good company.
  
  
• We lead with humility. We don’t compete for wealth, titles, or status; we’re driven by passion and excitement for our mission. There is no space for big egos here.
  
  
• We treat people right. There is never a good enough reason to treat someone without dignity and respect. We challenge ourselves to treat others the way they would want to be treated.

Who You Are

• You’re a skilled customer experience manager. You’ve got 1-2 years of experience in customer happiness and success. This won’t be your first time building out systems and optimising the customer experience department.
  
  
• You’re able to understand how others feel. You’re able to put yourself in the shoes of our members, especially those who are new to our community and this lifestyle. It takes courage and determination to make this lifestyle a reality and a leap of faith to join our community.
  
  
• You have a mind for strategy. You enjoy taking on a challenging goal and working backwards to make it happen. You spend time thinking about how your work fits into the bigger picture and how to achieve your desired outcome.
  
  
• You set your own course. As long as you know clearly where you’re going, you know that you’ll be able to figure out how to get there. You don’t wait for someone to tell you what to do.
  
  
• You’re super organised. You can work systematically and manage to keep on top of everything. You hate to leave things unfinished and always circle back around to make sure that everything has been taken care of.
  
  
• You obsess over details. You put care and attention into everything you do; your choice of words, the structure of your email, and even the punctuation. You know that the way that you write has a big impact on how the person on the other end feels.
  
  
• You love to communicate in writing. You’re one of the best writers you know. You know that you can convince anyone if you can just write them an email. You’re quick at it and you feel totally at ease with words!
  
  
• You’re a natural at sales. You have a natural talent when it comes to talking to people’s needs and emotions, and helping them overcome their blockers. Maybe, you don’t quite identify as a sales person because it’s such a subtle and natural way to communicate for you and you dislike the negative stigma that comes with sales, but you know you’re great at it.
  
  
• You enjoy solving problems. If there’s a challenge, you will find a win-win outcome. You dig deep until you understand what is truly going on under the surface that might have been left unsaid.
  
  
• It’s in your nature to help others. You care deeply about fairness and you’re always looking out for others. You’re the person who others come to for help and you love being that person.
  
  
• You’re a quick decision-maker. Analysis paralysis is not something you suffer from. You’re able to quickly assess a situation and respond thoughtfully but without overthinking it.
  
  
• You don’t crack under pressure. You don’t shy away from addressing conflict. You know that at the other end of conflict is usually just frustration that needs to be voiced, understood and talked through.
  
  
• You’re a tinkerer. In your professional career so far, you’ve noticed that you’re always making improvements, big or small. You can’t sit still because you know that there’s always something that can be made better. You love doing things efficiently.

Things You Might Do

• Take ownership over Tribe Support. This means managing the department, overseeing all email communication with the WiFi Tribe community, and being the champion/voice for our members to the rest of the team.
  
  
• Help applicants who were accepted by our Admissions team in making their decision to join the community, and make their onboarding journey smooth.
  
  
• Advise members of what Chapters might be best suited for their journey and discuss concerns.
  
  
• Write member-facing documentation, PDFs, and communications to inform the community about big updates.
  
  
• Set aside time to make impactful, long-term improvements and carefully document all processes within your department.

Required Skills & Experience

• 2+ years working as a customer success manager
  
  
• Experience in a sales role
  
  
• Impeccable grammar and eloquent written English 
  
  
• Ideally, you’re comfortable with design tools and have basic design skills to make documents look good

Perks & Compensation

• $30,000 - $50,000 p.a. for full-time (but the role will likely start as part-time)
  
  
• The chance to take on a key role in a (still) small but growing start-up, positioned with a strong brand in a market that has just blown up overnight
  
  
• Fully remote work (from wherever in the world you feel most productive) 
  
  
• A month of working from anywhere on us; join one of our Chapters (worth ~$2,500) so that you can soak in the experience, travel and work remotely alongside our community, and learn from incredibly talented remote professionals
  
  
• Be part of a tight-knit community of 1,071 remote-working, entrepreneurial professionals and build your global network 
  
  
• Sponsored learning resources (e-books, audiobooks, online courses, etc.)

How to Apply

Our application process has 5 stages:

1. Please send in your application through this form
2. The second stage involves more written questions
3. The third stage is a video interview call
4. We may ask you to provide additional professional references
5. The final stage is an interview with our CEO and COO

Deadline

Our deadline is: Friday, October 8th, at 11pm CET (5pm ET). Click here to add a reminder to your calendar so you don't miss the deadline!

APPLY HERE

Affiliate Marketing Manager (US or Canada)

About Deliciously Organic

Founded by Carrie Vitt in 2008, our goal at Deliciously Organic is to give sound advice, vibrant recipes loved by the whole family, and help those struggling with thyroid disease walk down the path towards better health. 

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Carrie is a Nutritional Therapy Practitioner, regularly working with clients. Personally, she was able to overcome her own health struggles with real food. She has two published cookbooks and has developed two online courses.

To learn more, check out the site here. 

About the role

This is a part-time, remote, contract role. 

Responsibilities

• Establish affiliate program and get it running successfully
• Establish new avenues to work with affiliates and sponsors
• Identify and execute new avenues to reach target audience 
• Increase revenue via affiliate programs, relationships and referral program
• Reach out to influencers, publishers, affiliates, potential partners, etc and establish quality relationships; manage these relationships 

Requirements

• Experience in developing marketing strategies and plans; experience with execution in both
• Experience establishing affiliate programs and building/managing relationships with affiliate partners
• Excellent leadership, communication, and decision-making skills
• Solutions oriented
• Strong copywriting skills
• Ability to get into the mind of the target audience and understand their pain points and what they are searching for
• Interest in natural foods and holistic healing
• Tools
• Google Suite
• Slack
• WordPress

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Blog Content Writer (Freelance/Independent)

We're looking for skilled writers to create high-quality blog posts for clients of our content service (WeWriteBlogPosts.com).

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Our clients have websites about everything under the sun, so you’ll need to be able to research and write authoritatively about a wide array of topics.

Our service is growing rapidly, so we can give you as much work as you want. Please do not apply to this position unless you are able to commit to working with us long term.

Due to the costs involved in adding writers to our project management software, you’ll need to be able to write at least 8,000 words per week to be considered for a position.

Our compensation rate is $0.02 per word; please don't apply if you're not okay with this rate.

To apply to be a content writer at We Write Blog Posts, please fill out this application: We Write Blog Posts Writer Application Form

If your application looks good, we'll reach out via email with a paid test article and training video. If we like the test article, we'll add you to the team and begin giving you writing assignments.

Looking forward to hearing from you!

APPLY HERE

Content Writer

Here at Clerky, we build software to help startups and their attorneys get legal paperwork done both safely and easily. We're the most popular way for high-growth technology startups to form, and are also used by tons of top-tier startups for hiring and fundraising paperwork.

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Despite our popularity, we have been extremely quiet and focused on product development. As a result, many of our customers don't fully understand the full value of what they're getting, and there is still a lot of room for growth in terms of market awareness. We're looking for a content strategist / writer to help us tackle these challenges!

Things You Could Work On

• Blog posts
• Newsletters
• White papers
• Social media
• Support documentation
• Internal documentation

Minimum Requirements

• Highly considered writing — you naturally seek to make sure every assertion you make is one you intend to make, like you might with a scientific paper.
• Concise writing — you naturally seek to find the most elegant way to communicate and eliminate any unnecessary words. You get pleasure from makings sure your writing doesn't have any throwaway phrases or filler words.
• Work as craft — you get much of your satisfaction from refining and iterating your work until it's as close to perfect as possible. We're not looking for someone who primarily gets satisfaction from pumping out content at a high speed.
• Lack of ego — due to the complexity of our subject matter, and the nuanced nature of our market, writing at Clerky often requires a lot of iteration. If you take feedback personally, this probably isn't a good fit.
• Critical thinker — we seek to learn from what others have done, but use that to inform our thinking from first principles rather than blindly following an established playbook.

This position is for a contractor, at roughly 5-15 hours per week to start. If we turn out to be a good fit for each other, an increased workload and full-time employment are definite possibilities, if those are appealing to you. We work asynchronously, so you can set your own schedule and work from wherever you like.

Compensation is highly competitive. We seek the best, and compensate accordingly.

Apply Here

Freelance Writer - Literature Guides

LitCharts is hiring writers to help us expand our collection of over 1500 literature guides. We’re looking for writers with a deep understanding of literature and the ability to analyze and explain it to others. Here are two examples of our literature guides:

• https://www.litcharts.com/lit/before-we-were-free
• https://www.litcharts.com/lit/speech-sounds

LitCharts writers can work from anywhere, and compensation varies based on the length and difficulty of the work. Pace and schedule are also flexible, though our ideal candidates will have the time to write at least one guide per month (~10-15 hours per week). 

As a company, we value diversity and encourage people of all backgrounds, including those from underrepresented groups, to apply. 

If you’re interested, please send a resume as well as two writing samples to writing@litcharts.com. Samples should be academic papers that demonstrate your ability to analyze literature with insight and clarity. Samples should be at least 5 pages long, and can be up to any length. We will only consider applications that include academic papers focused on literature. 

Send Resume Here: writing@litcharts.com

Copy Writer/Review Responder

WebPunch is looking for a friendly, team-oriented writer to help take our brand to the next level. Our company responds to online reviews on behalf of our clients and a lot of your work would be fulfilling this need. We require a writer who can change the voices of their writing, is detailed, and shows initiative in making things happen. In addition to responding to reviews, our writers write blog articles, help create marketing materials and sales assets. Being able to edit is important to us.
An ideal fit would be a candidate that is a detailed, people person and enjoys working with a team and clients. Meeting deadlines is of paramount importance. Creativity is encouraged and valued. The ability to lead, manage, and inspire people is also vital. 

Why should you work with us?
We offer very flexible schedules with over a month of paid time off. As long as you can meet us for standup (everyday M-F at 10 am MST) and your work gets done, you can work on things at a time that works best for you. Our company is full of huggers. When we get together (in normal times) we do tons of fun stuff. These days it’s more about extra paid time off and virtual cooking classes but hopefully, we’ll get back to normal soonish. We want you to become your best self and we will work with you to make that happen. YOLO! 

Candidates that might be considered for the position will be asked to take part in a few writing exercises. Participation in these exercises is paid. 

Email matt@webpunch with a cover letter, resume, and any examples of your work that you feel might be helpful. Try not to be boring and tell us a little bit about what you're all about.

Lots of high fives!

Website

Freelance Content Writer

Hey. We’re the HOTH.

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No, it’s not a Star Wars reference but points for noticing. It stands for Hittem’ Over the Head – in other words, to bludgeon with awesomeness.

It can be used as a noun (as in our product, or brand), or as a verb (to HOTH someone or HOTH something). And it’s how our clients refer to one of the world’s top SEM companies.

We run an awesome blog product, and we’re looking for freelance writers who want to gain real-world experience writing content for our clients across all sorts of industries.

Are you business savvy? Do you have a knack for researching niche topics? Do you live and breathe writing and content marketing?

If so, we’d like to chat with you!

Why We’re Awesome to Work With:

• You’ll fill your portfolio with a variety of professional writing samples
• We have high quality standards, which means awesome training – you’ll learn a ton
• Work from wherever you want (as long as we can reach you)
• There is PLENTY of work to go around, and no cap on what you can write
• No need to hustle for clients, chase payments, or pitch with no promise of pay
• A variety of interesting topics are always available
• We recognize talent and promote from within
• Kickass bonuses and incentives
• Quick, consistent pay
  
  
  

Why We Want to Work With You:

• You’re a native English speaker who loves to write
• You have experience working under tight deadlines
• You can grasp complex concepts and make them understandable
• You have excellent grammar and writing skills
• You understand that great content marketing is informative, conversational and fun
• You have a sense of humor

What Our Writers Have to Say About Working at the HOTH:

“Writing for the HOTH allows me the daily flexibility I need, while also offering me the unlimited potential for success. I can write when I want and where I want, and I’ve learned SO much along the way. I’ve sharpened my writing skills, improved my critical thinking, and strengthened my researching abilities. Oh, and the team is awesome to work with, always providing guidance, encouragement, and motivation when I need it the most!”

“Writing for the HOTH has been a pure pleasure so far. I’m learning so much about a variety of topics, having fun, and earning at the same time. The quality control team is friendly and helpful, as is the content manager. As a freelancer, it’s great to know there’s plenty of work to be done and that I will enjoy it, and get paid."

"The HOTH consistently pays every week– and, as someone who has had to chase down overdue payments in the past, that goes a long way! I love everything about writing for the HOTH and look forward to a long-term relationship with the company.”

Interested? Submit your application now with at least two writing samples.

Those who do not include samples will not be considered.

Apply Here

Customer Service Representative – Work from Home – USA

As a Customer Service Representative, you'll be taking inbound calls from Teladoc customers. You'll help connect patients with doctors, assist with patient registrations, verify memberships, set appointments, help manage billing, and troubleshoot basic technical issues.

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If you're detail-oriented, discreet and professional, and able to overcome obstacles while maintaining a positive attitude, this customer service opportunity may be just what you're looking for.

This remote, flexible opportunity pays independent contractors $10/hour.

It’s remote and flexible.

You'll be taking calls and making money from the comfort of your own home.

Plus, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t. You'll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.

Hours of operation are Monday through Sunday, available in one of three blocks: 9:00 AM to 5:00 PM ET, 5:00 PM to 1:00 AM ET, and 1:00 AM to 9:00 AM ET. You'll be assigned to the block of your choosing and have the freedom to set your own schedule within that block.

Essential Functions:

• Answer incoming calls 
• Review customer history as necessary 
• Follow policy and procedure guidelines 
• Register patients 
• Verify memberships 
• Add customer to the appointment queue 
• Help answer billing questions and resolve billing issues 
• Help with basic technical issues 
• Document information and outcomes as necessary

About You:

Prior customer care experience is required. A medical background is a huge plus. You will need a paperless work area and cell phone free environment. In addition, successful Customer Service Representatives have the following characteristics:

• Detail oriented
• Excellent communication skills 
• Able to maintain a professional environment 
• Positive attitude 
• Empathetic 
• Integrity 
• Self-sufficient and organized 
• Able to utilize resources and work systems 
• Able to maintain confidentiality and secure sensitive information 

To be a Customer Service Representative for Teladoc, you will need a computer and equipment meeting the following specifications, at a minimum:

• Internet: High-speed, hardwired internet (no Wi-Fi or satellite)
• Operating System: Windows 8 or Windows 10 
• Processor: Intel Core or Intel Pentium 4 
• Memory: 2GB of RAM 
• Monitor: Dual monitors, each capable of displaying at least 1024 x 768 pixels 
• Sound: Sound card (standard on most computers) 
• Virus Protection: Up-to-date anti-virus software 
• Headset: USB noise-canceling headset 

NexRep contracts with people in 41 states and the District of Columbia. The only states we do not currently contract in are: AR, CA, IL, MO, NJ, NY, OR, RI, and WA. We do not currently contract with anyone outside of the US.

Apply Here

Talented Ghost Writers Needed

Wordgigs is looking to hire freelance writers who would love to work from home on their own schedule.

Now into our second decade, Wordgigs is a premier provider of content writing services to both B2B and B2C customers.

Wordgigs is a 100% American company. All of our writers and staff are American, we only hire Americans for our writing positions, and we will verify all relevant data with the Social Security Administration to make sure you are who you say you are. This protects everyone.

What Kind of Person are we Looking for?

We are looking for individuals who have 2-4 hours per day, (or more) to devote to writing content for our customers.

We are looking for writers who can complete a minimum of 3 content pieces per day with word counts starting at around 550 words and up to thousands of words in some cases.

We are looking for skilled individuals who can write in volume but also write with a high level of accuracy and creativity.

We are looking for self-motivated individuals - as no one is going to be looking over your shoulder while you work.

What Kind of Content Will You be Writing?

It will vary. We have clients who need extremely detailed, well-researched, high-end content. We also have customers whose needs are far more basic, where the order may be for a 550-word article that needs minimal research with basic instructions that just requires a little creativity on your part.

The high end content can take a few hours to complete depending on the specific request, whereas the small articles can be done by a good writer in 15-25 minutes.

We receive substantial volume for both types of content.

We are NOT looking for individuals who only have the time to write 1 article per day.

What can you earn?

Our writers who work 4+ hours per day generally earn between 25K and 40K per year, working from the comfort of their home.

But you want more details don't you? Sure you do. If you were to spend your day working on shorter 550-word articles as an example, you would probably earn somewhere between $15-$18 per hour depending on your speed and accuracy. We do NOT however, pay by the hour, we pay per piece.

For those writers whose quality we determine to be worthy of writing the highest quality content, you can earn a lot more per hour. A 3000-word very high quality, well-researched article would pay you $140, with the average time to complete being 2-3 hours for an experienced writer.

We also take care of writers. unlike many companies where the writers are treated as the means to an end, it's not that way with Wordgigs. When considering this opportunity, ask yourself this question, how many online writing jobs have you had where you've been asked to do an interview?

We pay on the 1st and 16th of every month and have never missed a single pay day in our existence and never will.

This is a real job, and so we only want to hear from those who are serious about the opportunity.

Let's be real, writing for a few hours consecutively can be tedious work, It's neither glamorous nor exciting, but you are in your own home, working hours of your choosing and we're not looking over your back every minute. We just want you to do a good job, produce some volume, and we will fulfill our end of the deal.

If you're still reading and think this is an opportunity that sounds interesting, we'd love to hear from you!

IMPORTANT: When you reply to this inquiry, please make sure the first line of your reply says - 'I am ready to write for Wordgigs'

Gina will review all resumes and supporting documents you can provide. History of previous work in this field, samples of your writing etc, these are all things that would be very helpful to provide to us. If we think you're a good fit we will followup with you quickly.

English Content Writer

It is a freelance position.

No previous experience is required. If you are passionate about tutoring/teaching as well — this position is for you. We are constantly looking for English-speaking tutors on different subjects. We provide professional tutor help for students from the USA and the UK.

Apply Here

Position involves researching and writing original essays and courseworks on various topics in English. Depending on the area of interest, you can specialize in book reports, article/movie reviews, research and analytical papers.

The job is centered around the ability to collect, analyze and evaluate the information efficiently, communicating it back in the form of a coherent answer, which precisely addresses the initial questions.

From the very beginning, you will have to go through a short language test and complete two test assignments.

Requirements:

• Fluent English
• 3rd year of Bachelor program or higher
• Passion about 1 or several subjects
• Ability to work at least 10 hours per week or more

Benefits:

• Competitive compensation with perfomance-based bonuses
• Flexible schedule
• Constant flow of orders
• Expert help

To apply please follow the steps below:

1) Go to https://goo.gl/mPFReH

2) Fill in your account data

3) Go through a timed English test and write a sample essay.

4) No CV required.

Our Recruiting Manager will get in touch with you upon the successful completion of the two short tests.

Apply Here