Sunday, March 6, 2022

Social Video Marketer

Have you had success building a brand with video content on social media? Put your passion for storytelling to good use and create an impact in a rapidly growing software business.

We are currently seeking an outgoing, creative, and enthusiastic social video marketer to help build our social media presence with excellent video content. We encourage autonomy and creativity, while ensuring that we leverage each other's skills, ideas, and potential.

In this role, you will work closely with cross functional departments to build a community around video content on TikTok, Instagram, Twitter, YouTube, and other platforms. Take advantage of the growth opportunities that come with an expanding software success story.

🇨🇦 This position is 100% remote.

Key Responsibilities

  • Be the video friendly face of the AgencyAnalytics brand and build a community around the brand and AgencyAnalytics customers
  • Make interesting and creative weekly short and long form video and live video content for social media channels like TikTok, Instagram (stories, reels), Twitter, LinkedIn, Youtube and others
  • Be comfortable creating content through a variety of methods including using self generated content, user generated content, influencer content, etc
  • Create relationships with other video creators and niche influencers on social media to leverage content creation
  • Work with our team of content marketing, performance marketing, product marketing, partner marketing, graphic designers, and video editors to create, innovate, and distribute highly engaging content such as blogs, webinars, podcasts, graphics, animation, and video
  • Community management on our social media platforms - update content regularly, engage with our audience, and maintain a general response to interactions with our brand
  • Daily engagement with any social audience inquiries, relaying questions to correct team members and ensuring quick response times
  • Create and oversee our brand voice and visual appearance across all social channels while influencing cross-functional teams on brand consistency
  • Create consumer-facing content for our social media channels yourself, including TikTok videos, IG stories, IG lives, etc on behalf of the brand
  • Measure, report, and optimize based on internal data to impact overall business growth goals
  • Stay on top of social media, industry, and cultural trends to ensure our social media presence is world-class and industry-leading

Job Benefits

  • Profit-sharing, distributed quarterly
  • Growth opportunities that come with a rapidly scaling business
  • 4 weeks vacation and paid sick days
  • Happy Hour every Friday
  • Extended health benefits
  • Continued education allowance
  • Annual fitness allowance
  • Work from anywhere in the world
  • Join a bootstrapped, profitable company and a product-focused & customer-oriented team


Executive Assistant to Chief Financial Officer

Time zones: EST (UTC -5)

Help Scout is a remote first company, with 150+ employees working from 80+ cities all over the world to build helpful, human customer service tools. Our mission is to support small businesses with tools that make customer support more helpful and human. Today we’re supporting more than 12,000 of them — we’re passionate about this stuff! We’re also a Certified B Corporation.


We have big growth plans for 2022 and our Chief Financial Officer, Shawna Fisher, is looking for an Executive Assistant to support her as we scale. If you’re fluent in finance and passionate about using data to drive business change, we might be looking for you!  


About the Role
  • Leader support: You’ll be our CFO’s righthand person, assisting her with everything from calendar to project management. For example, assisting with OKR planning across the CFO Group. You’ll also act as proxy for communications, answering general questions and referring routine matters to appropriate parties and then following up to ensure proper disposition.
  • Team support:You’ll make sure the Finance team stays on top of departmental daily activities as well as annual audits. You’ll support financial processes, expense reporting, and vendor relations.
  • Time and calendar management:You’ll be the primary contact for scheduling, actively managing calendars in such a manner that the CFO can complete her obligations in an organized and efficient way.
  • Project coordination: You’ll be involved in end-to-end project management for org-wide projects and initiatives, including inception, planning, documentation, tracking and communication
  • Cross-functional collaboration: You’ll collaborate with other Executive Assistants and teams to expand organizational communication and efficiently plan and execute milestones and events across teams.
  • Salary: We have an internal transparent salary matrix for each team. For this role, we are paying $98,000-$114,000 USD. Read more about how we approach compensation here!

About You
  • You have multiple years of experience supporting C-Suite executives in finance and legal. You’re comfortable working with everyone from the highest level stakeholders to individual contributors.    
  • You are financially fluent. You understand what our CFO, Controller, and Accountants do and are responsible for. You appreciate the importance and value of data and numbers in running a business. 
  • You are an excellent written and verbal communicator. You can translate technical financial concepts into language that’s easily understood by all. 
  • You treat privileged information with care. You can be trusted with sensitive finance and compensation data, and use that trust to build relationships with the CFO and other key stakeholders. 
  • You are a creative problem-solver. When something goes off the rails, you jump in with ideas and a strong will to make things happen. 
  • You are a self-starter. You can ideate and bring to completion tasks, with minimal feedback, in an ambiguous environment on short notice.
  • You are an all-star collaborator. You think three steps ahead and anticipate people's needs and enjoy helping others and making their priorities your own.