Customer Service Representative – Work from Home – USA

As a Customer Service Representative, you'll be taking inbound calls from Teladoc customers. You'll help connect patients with doctors, assist with patient registrations, verify memberships, set appointments, help manage billing, and troubleshoot basic technical issues.

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If you're detail-oriented, discreet and professional, and able to overcome obstacles while maintaining a positive attitude, this customer service opportunity may be just what you're looking for.

This remote, flexible opportunity pays independent contractors $10/hour.

It’s remote and flexible.

You'll be taking calls and making money from the comfort of your own home.

Plus, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t. You'll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.

Hours of operation are Monday through Sunday, available in one of three blocks: 9:00 AM to 5:00 PM ET, 5:00 PM to 1:00 AM ET, and 1:00 AM to 9:00 AM ET. You'll be assigned to the block of your choosing and have the freedom to set your own schedule within that block.

Essential Functions:

• Answer incoming calls 
• Review customer history as necessary 
• Follow policy and procedure guidelines 
• Register patients 
• Verify memberships 
• Add customer to the appointment queue 
• Help answer billing questions and resolve billing issues 
• Help with basic technical issues 
• Document information and outcomes as necessary

About You:

Prior customer care experience is required. A medical background is a huge plus. You will need a paperless work area and cell phone free environment. In addition, successful Customer Service Representatives have the following characteristics:

• Detail oriented
• Excellent communication skills 
• Able to maintain a professional environment 
• Positive attitude 
• Empathetic 
• Integrity 
• Self-sufficient and organized 
• Able to utilize resources and work systems 
• Able to maintain confidentiality and secure sensitive information 

To be a Customer Service Representative for Teladoc, you will need a computer and equipment meeting the following specifications, at a minimum:

• Internet: High-speed, hardwired internet (no Wi-Fi or satellite)
• Operating System: Windows 8 or Windows 10 
• Processor: Intel Core or Intel Pentium 4 
• Memory: 2GB of RAM 
• Monitor: Dual monitors, each capable of displaying at least 1024 x 768 pixels 
• Sound: Sound card (standard on most computers) 
• Virus Protection: Up-to-date anti-virus software 
• Headset: USB noise-canceling headset 

NexRep contracts with people in 41 states and the District of Columbia. The only states we do not currently contract in are: AR, CA, IL, MO, NJ, NY, OR, RI, and WA. We do not currently contract with anyone outside of the US.

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Talented Ghost Writers Needed

Wordgigs is looking to hire freelance writers who would love to work from home on their own schedule.

Now into our second decade, Wordgigs is a premier provider of content writing services to both B2B and B2C customers.

Wordgigs is a 100% American company. All of our writers and staff are American, we only hire Americans for our writing positions, and we will verify all relevant data with the Social Security Administration to make sure you are who you say you are. This protects everyone.

What Kind of Person are we Looking for?

We are looking for individuals who have 2-4 hours per day, (or more) to devote to writing content for our customers.

We are looking for writers who can complete a minimum of 3 content pieces per day with word counts starting at around 550 words and up to thousands of words in some cases.

We are looking for skilled individuals who can write in volume but also write with a high level of accuracy and creativity.

We are looking for self-motivated individuals - as no one is going to be looking over your shoulder while you work.

What Kind of Content Will You be Writing?

It will vary. We have clients who need extremely detailed, well-researched, high-end content. We also have customers whose needs are far more basic, where the order may be for a 550-word article that needs minimal research with basic instructions that just requires a little creativity on your part.

The high end content can take a few hours to complete depending on the specific request, whereas the small articles can be done by a good writer in 15-25 minutes.

We receive substantial volume for both types of content.

We are NOT looking for individuals who only have the time to write 1 article per day.

What can you earn?

Our writers who work 4+ hours per day generally earn between 25K and 40K per year, working from the comfort of their home.

But you want more details don't you? Sure you do. If you were to spend your day working on shorter 550-word articles as an example, you would probably earn somewhere between $15-$18 per hour depending on your speed and accuracy. We do NOT however, pay by the hour, we pay per piece.

For those writers whose quality we determine to be worthy of writing the highest quality content, you can earn a lot more per hour. A 3000-word very high quality, well-researched article would pay you $140, with the average time to complete being 2-3 hours for an experienced writer.

We also take care of writers. unlike many companies where the writers are treated as the means to an end, it's not that way with Wordgigs. When considering this opportunity, ask yourself this question, how many online writing jobs have you had where you've been asked to do an interview?

We pay on the 1st and 16th of every month and have never missed a single pay day in our existence and never will.

This is a real job, and so we only want to hear from those who are serious about the opportunity.

Let's be real, writing for a few hours consecutively can be tedious work, It's neither glamorous nor exciting, but you are in your own home, working hours of your choosing and we're not looking over your back every minute. We just want you to do a good job, produce some volume, and we will fulfill our end of the deal.

If you're still reading and think this is an opportunity that sounds interesting, we'd love to hear from you!

IMPORTANT: When you reply to this inquiry, please make sure the first line of your reply says - 'I am ready to write for Wordgigs'

Gina will review all resumes and supporting documents you can provide. History of previous work in this field, samples of your writing etc, these are all things that would be very helpful to provide to us. If we think you're a good fit we will followup with you quickly.