Sunday, March 7, 2021

Guest Experience

About Us:
Local Food Group is building delivery and takeout kitchens to help the $900bn restaurant industry go digital. Think Amazon fulfillment centers for food, bringing great & convenient restaurant options to every neighborhood. Today, we are operating in the Bay Area and expanding throughout California in 2021. 


Our team comes from leadership at DoorDash and Momofuku, and we recently raised a seed round from angels like Tony Xu (CEO of DoorDash), David Novak (former CEO of Yum! Brands), and Jack Dorsey (CEO of Square/Twitter.)

About the Role:
You will assist our beloved customers via text, email and phone! You’ll be in close contact with our customers and go above and beyond to help them. You’ll work on a laptop remotely to monitor a variety of inboxes where our customers reach out to us.

Skills:


  • Excellent written and verbal communication - you know how to convey the proper situational tone - customers leave each interaction feeling loved
  • Attention to detail
  • Ability to multitask
  • Patience
  • Ability to use positive language
  • Effective listening - gather customer data, make the customer feel heard
  • Ability to learn quickly - we are a fast moving company that’s constantly changing

About You:


  • Customer First - always do what’s best for the customer
  • Empathetic - you connect with customers!
  • LOVE helping people
  • Respect - yourself, your teammates, your customers
  • Team Wins - do what’s best for the team because the team can accomplish more than the individual
  • Ownership - take pride in everything you do
  • On Time - ready for work, getting back to customers, being punctual is a sign of respect
  • You have a laptop

What You'll Do:


  • Respond to customers via text, phone and email
  • Coordinate customer solutions with delivery partners and internal teammates

Shifts:


  • We are paying $50/day per day, there isn’t constant volume but we do expect quick responses when a request comes in. There is ~2 hours of work/day
This is an incredibly exciting company that cares a lot about it’s customers and employees. We work extremely hard to make sure that everyone has a path to grow. The founders are very involved in the day to day. We are looking to add exceptional team members who want to work for an elite company! If that's you, send us a note explaining why you would be a good fit.

Creative Content Writer

Do you want to help creators earn a living from their passion?

At Podia, we’re building the most creator-friendly platform on the planet to help people sell online courses, memberships, webinars, and digital downloads to their audience.

The online business content world is a noisy one, overflowing with clickbait content promising quick riches for little work…as long as you buy today.

We do things differently.

When you join our content team, you’ll:
  • Protect online creators from shallow, predatory content ๐Ÿ›ก️
  • Show them what they’re actually capable of achieving ๐Ÿ†
  • Help them do the work required to move forward, whether they’re building their first product or planning their 50th launch ๐Ÿ“ˆ
  • Remove the obstacles standing in their way, and lead our creators to success ๐Ÿ’ฐ
You’ll do that by creating extraordinary, rich, actionable, uncompromising content; we expect every piece we publish to be the best of its kind on the internet.

If you share our passion for helping creators earn money doing what they love, and you’re excited by the idea of spending your days writing content to extremely demanding standards, then we’d love to chat!

Here’s what you’ll do:

  • Publish two long-form (2,500+ words) pieces per week ๐Ÿ“
  • Independently conduct SEO research for every article and incorporate it into your final product ๐Ÿ—️
  • Write social copy for every piece you publish ๐Ÿ“ฃ
  • Create branded graphics for every article with Venngage or a similar tool ๐ŸŽจ
  • Coordinate with outside sources to collect original quotes for your articles ๐Ÿ’ฌ
  • Engage with our community of creators to do research for your content, promote new articles, and respond to feedback ⌨️
  • Cross-link new content with our older content after publish. ๐Ÿ”—
  • Sweep for dead links on the site with Ahrefs and suggest copy and link replacements. ๐Ÿงน
  • Suggest ~12 stock photos total via a paid subscription for 3 articles a week. ๐Ÿ–ผ️
  • Help with other marketing projects as needed (e.g. copy for an online course or landing page) ๐Ÿ”ง

We’re looking for someone with:

  • Full-time availability. We love freelancers, but this is a full-time job for someone who wants to be a key player on our team for the long-haul. ⌚
  • 2+ year experience writing at least 2 amazing, long-form, SEO-friendly content pieces per week. ๐Ÿ–Š️

It’d be REALLY great if you also:

  • Have created and/or sold an online course, membership, or download before ๐Ÿค‘
  • Have worked with digital creators before ๐Ÿ’ก
  • Have worked with an editor before ๐Ÿ“
  • Have created, edited, and published infographics with online tools (Venngage, Canva, et cetera) before ๐Ÿงฐ
  • Can provide at least one reference from an editor ✅
Here’s what you’ll get if you join us:

  • Competitive compensation. We want to hire the best people, and we’re ready to pay for them. We use a standardized salary scale set at the 90th percentile of US salaries for each role—regardless of where you are in the world ๐Ÿ’ฐ
  • Ultimate flexibility. We try to have some overlap time every day, but outside of that, work whenever and wherever you work best ๐Ÿ—บ️
  • Extreme autonomy. No micro-managing here. After onboarding, you’ll be given high-level direction and then left to solve it the way you feel is best. ๐Ÿ“š
  • That said, the rest of the team is always ready to lend a hand—or even an ear if you just need to bounce some ideas ๐Ÿ’ก
  • You’ll be working with a diverse team from a range of countries and backgrounds. We work hard to make Podia an inclusive workplace for everyone ๐ŸŒˆ
  • We have a rapidly growing base of passionate customers. Your work will be seen and appreciated by many people ❤️
  • Great benefits including three weeks paid vacation (plus another week during the December holidays), sabbaticals every three years, professional development credit, paid family leave, a new laptop every three years, and more ☺️
  • (Paid for) annual retreats to spend time with the team and have fun together (or a still-pretty-great virtual retreat when there’s a global pandemic) ✈️
Sound like you? Want to be part of a smart, nimble, motivated team working hard to build something big?

We’ve been around since 2014, have the greatest customers in the world, and a team that will stop at nothing to help our creators win.

If that sounds like something you want to be part of, we want to hear from you 

About the hiring process

Interested in joining our team? Great!

We’ll begin reviewing applications immediately, and continue to review them for the first two weeks after the date of posting. There's no benefit to applying in the first five minutes, and we'd rather you take your time. We heavily weight the answers to our application form rather than data from LinkedIn or resumes. We typically reduce the candidate pool down to a small handful who move on to a small test project.

The project phase is a paid article, run very much like an in-house piece of content at Podia. We’ll give you five business days to complete the project from the time of the offer.

We review the test projects, provide feedback in a single revision round for promising projects, and then based on the results of the revision round, select candidates to go on for interview.

You’ll have three total interviews over Zoom, including:
  • The CMO
  • The Director of Content (Hiring manager)
  • The CEO
The last interview will be with Spencer, our CEO, who can answer any questions you have about the broader goals and workings of the company.

After that, we'll decide on our final candidates and ask for professional references from both a previous co-worker and a manager. We'll reach out to those references to set up a brief 10 minute call or email.

Finally, all going well, we'll make a written offer to the successful candidate which can be signed electronically ๐Ÿฅณ

We’re looking forward to chatting ๐Ÿ™‚

Sales Executive

Upright Labs is hiring a rockstar Sales Executive to grow our client base for our full-service software offerings for secondhand retailers.

Apply Here

In your role, you will be tasked with outreach, funnel nurturing, building relationships that lead to closed deals, and all the in-between. This is a remote role that can be based anywhere in the United States.

What You’ll Do:
This role is primarily responsible for outside sales in the e-commerce industry. This includes, but is not limited to:
  • Outside lead sourcing 
  • Growing relationships from warm leads 
  • Giving demonstrations and presentations over Zoom
  • Tracking all interactions via our CRM
  • Explore new opportunities to drive value to customers through the sales process
  • Acting with equal parts humility and confidence to close on deals 
About You
At your core, you should care about helping clients grow their business. Whether it’s a privately-owned e-commerce company or a large secondhand retailer, your driving force should be getting a “win” for the client. You should thrive on human connection, and be able to flawlessly communicate across multiple platforms.
  • Desire to see customers benefit from bringing Upright Labs into their organization
  • Excellent written and verbal communicator
  • Experience selling into large organizations
  • Motivated, driven and results oriented
  • Excellent presentation and closing skills
Nice to Haves
  • Experience in the e-commerce or secondhand retail industry
  • 2+ years of B2B sales
What You'll Get
  • Work from your home or wherever you do your work best
  • The opportunity to work with a high caliber team at a growing start-up
  • Health insurance, 401k match
  • Generous vacation policy
  • Office equipment stipend to get your home office set up the way you like it
  • Continuing education budget so you can keep learning outside of your day to day job
  • Monthly donation matching to 501.3.c organizations
Salary
$80 to $120k+

How to apply
Please fill out this form. Only applications submitted via the form will be viewed. 

Content Marketing Manager

Animalz is a content marketing agency that strives to create the best content on the web. We help companies—particularly B2B SaaS businesses—grow by making great content that their audience loves.

Apply Here

Our focus is on long-form, written content that helps companies educate their audience (executives, managers, and other specialized professionals in their field) on strategies and tactics for being successful in their work. Product, design, marketing, sales, and engineering are the main topic areas we cover.

We're growing fast, and looking to add several more Content Marketing Managers to our team. This is a writing-focused role that also requires direct contact with customers. In addition to high-quality writing, successful candidates should be able to demonstrate the ability to manage customer accounts and their content workflows.

This role reports to a content strategist, and also works closely with one of our editors.





You're a fit for the Content Marketing Manager role if:
  • You're interested in content marketing as a career
  • You have experience writing long-form content (1,500 words or more) like blog posts, guides, and ebooks
  • You're well-organized and independently motivated
  • You love working directly with customers and/or stakeholders
  • You're able to describe or create a content strategy for a given audience
  • You want to improve your writing by working closely with an editor
  • You have knowledge of, or direct experience with, on-page SEO
  • You understand distribution channels for content, including search engines, social media, and email
  • You have experience with content marketing for B2B, SaaS companies, startups, ecommerce, or another similar industry

About Animalz:




We’re a fully remote organization with team members scattered around the world. We have an eclectic team of scientists, journalists, operations folks, and more.




Animalz recognizes that the best content in the world can't be created without input from a wide variety of perspectives and experiences. As such, we are committed to diversity and equal opportunities for all employees. We do not discriminate in candidate screenings, interviews, or employment on the basis of factors including race, ancestry, religion, gender identity, disability, sexual orientation, age, parental status, political association, military history, or any other status protected by law.





About our benefits:
  • Work from anywhere you like, as long as you have regular overlap with Eastern Time business hours and can be available for customer calls
  • Health insurance, covering 80% of the premium for health and 99% for vision and dental
  • 20 paid days off per year
  • Unlimited sick and personal days
  • Parental leave for both primary and secondary care providers
  • Monthly health and lunch stipends
  • Learning opportunities like internal workshops, talks, and attending conferences

If you have questions or need assistance during the application process:

If you have a question about this role that hasn't been answered here, or would like to ask about workplace accommodations, please reach out to workwithus@animalz.co. Thank you!

Business Intelligence Manager

What is Current?
Our mission as a company is to enable budget-conscious consumers to earn additional passive income from their everyday habits. We have millions of monthly users and have achieved over 2,500% revenue growth in 2020. Our users earn millions of dollars a year in rewards by using our products.

Apply Here

Current Mobile Inc is a US-based company that builds mobile technology products for budget-conscious consumers. Our products let people around the world earn passive income while using their mobile phones for daily habits like music, games, news, shopping, browsing, charging, and even unlocking their device. Our passionate team of innovation leaders relentlessly convert user attention and data into rewards.

Our flagship products, Current Rewards, and Mode Smartphone are hugely popular with millions of users around the world. It is our goal to provide a free Mode phone to every income-conscious consumer on the planet, enabling them to earn up to $100 each month while passively using their device. Our common purpose is to bring financial joy to the lives of our user base.

In 2018, Current became the first company to raise over $36M through an SEC-registered security token offering, to implement our royalty-paying token $CRNC across company product lines. We are rapidly growing. In the last 12 months, we have grown 25% month over month. As we embark on the next phase of our incredible expansion, we are looking for exceptional talent to help fuel the growth.

Why Current?
  • You have an opportunity to be one of the first people to join a team of high caliber ambitious people who are out to challenge the status quo of content consumption.
  • We’re a well-funded revenue-generating company, and have a runway for years to come.
  • We are rapidly growing and as we embark on the next phase of our incredible expansion, we are looking for exceptional talent to help fuel the growth.
  • We’re committed to bringing diverse industry experiences and perspectives together. The team is made up of alumni from Y-Combinator, Ivy League Universities, College Dropouts, Fortune 500, and everything in between.
  • We have superior financiers and advisors and several top-tier institutional investors.
  • Our leadership team has worked together on various projects over the last seven years which has greatly impacted their ability to evolve from past challenges and build efficient and effective processes.
  • We care about building a disruptive product that empowers our users. We think big!

Senior Product Marketing Manager Role and Responsibilities
To further our mission, we are looking for a leader to not only shape, but build the business intelligence function of Current as we embark on the next phase of our incredible growth. As we continue to scale, how should we evolve our BI strategy? How should it impact operational excellence? How will we continue to drive operating leverage from business insights as we grow our teams? How should we build business analysis and reporting models? This is a fantastic opportunity to join a well funded, rapidly growing company in a high-profile role that will have a direct impact on strategic planning and decision making at Current. The individual will bring experience, energy, and insight as they work within teams and across all departments and product lines to build BI strategies and models to ensure key operational considerations are well understood, clearly communicated, and closely monitored.

We'd Love To Talk With You If…
  • You have a minimum 3 years of related experience (data analysis/mining, business intelligence, data visualization), preferably in fast-paced consumer focused AdTech, mobile gaming, DTC, or FinTech companies.
  • You have a very strong analytical, mathematical mindset and experience with mobile/web analytics tools and processes. You know how to build logical interconnections using numbers and communicate using numbers within the company.
  • You have a good understanding of tech platform valuation metrics such as LTV, CAC, ARPU, retention, virality, etc. and have experience in deriving insights using these metrics.
  • You have a bachelor’s degree in computer science, information systems, business analytics, or a similar technical or business field (preferred).
  • You have experience working with mobile/web analytics tools such as mixpanel, customer.io, google analytics, and preferably, visualization tools like Looker, Tableau and PowerBI.

Role Expectations
You'll be working closely with the leadership team and reporting directly to the VP of Operations, and will be responsible for a wide range of tasks, including:
  • Provide a vertical bridge through the business to communicate information of high value and to support decision making processes.
  • Develop/enhance a wide range of strategic analysis, including sales efficiency / cost of sales drivers, pricing strategy, and market size analysis.
  • Utilize company resources, market trends, patterns, as well as the appropriate tools and technologies to curate data.
  • Impact the 5 Vs in data: Volume (quantity of data), Variety (types of data), Veracity (reliability of data), Velocity (accessibility / usability of data) and Visualization to add the most value.
  • Design new data collection models to better gather information. Ensure that data is being correctly gathered, stored, and analyzed.
  • Assist data collection and data modelling to shape a meaningful data structure and reporting.
  • Research and capture market trends and patterns from competitors and users.
  • Understand and determine the data that the company needs, its right format, queries, reports and visualizations.
  • Leverage the existing analytics and BI systems and platforms of the company to better serve the business operation.
  • Work closely with marketing, product and business teams to identify data relationships, gaps, benefits and limitations, along with the right visualization and analytics tools.
  • Extract, transform and load data to be sorted, filtered, analyzed and interpreted for business operation and strategy.
  • Run complex reports from existing databases
  • Analyze information on emerging markets

How We Work
Current is committed to learning, exploring new ideas & alternatives, and is united by curiosity. We are results-driven, use OKRs to guide us on our decisions, and emphasize goal accomplishment.

We put emphasis on the following Values:
  • Lead with Purpose - Leadership does not necessarily mean management. Everyone is a leader, no matter the role. Taking pride in your responsibilities, finding & executing solutions is key.
  • Focus on the ‘Why’- The best solutions start with everyone understanding the problem and its impact. We’ve found that if someone understands the ‘why’, they will produce an innovative ‘what’ and ‘how’. If we cannot explain the ‘why’ clearly, we don’t understand the problem ourselves.
  • Bring a Sense of Humor - Our work environment is a lighthearted & positive place where employees are united by humor and camaraderie; we believe laughter is a great way to uplift employee morale and form bonds with each other.
  • Set New Precedents - We drive innovation and push boundaries for all company activities while understanding that anything worth doing will have roadblocks. We set a new standard of worth for people’s time, data, and attention while rewarding what most other companies take.
  • Collaboration - We won’t thrive without recognizing others strengths. Listen and evolve together, helping and supporting each other for the sake of a collective goal.

We believe in the following workplace Norms:
  • Honor Commitments, Your Word Matters
  • Specific Measurable Attainable Relevant & Timely (S.M.A.R.T) Asks & Answers
  • Allow OKRs To Guide Us
  • Individual & Departmental OKRs will largely impact success at Current
  • Agree to Disagree & Commit
  • Voice concerns in a respectful & appropriate manner directly to your manager or the Executive Team
  • Assume Positive Intent
  • Always start from the idea that a person meant well or was doing their best, no matter what they say or do

What We Are Offering
  • We are a remote-first company so this position is 100% remote from anywhere that can do US CST / EST hours
  • Participation in the company's equity & token plan
  • Health, dental, and vision insurance with employer contribution
  • Work with highly curated high caliber people
  • Celebrate employee personal milestones
  • Remote team building activities every 6-8 weeks
  • Virtual happy hours & virtual coffee buddies
  • Bonus.ly - we use bonus.ly as a way to recognize and reward employees for their hard work + commitment
  • Monthly virtual yoga + meditation classes
  • We follow the “12 PM to 1 PM CST Break” - no meetings during this time to encourage team members to take a break in their workday!

Senior Product Designer

SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. 


Joining SocialChorus means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help. Ready to make a difference in the world?

We are currently seeking a Sr. Product Designer to help create the next generation of our award-winning communications platform. If you want to push yourself, learning and teaching along the way, while building much more than a website, let’s talk!


Requirements
  • Work through design problems from beginning to end: translating research insights into ideas that form disruptive new products and features, then designing the workflows and detailed interactions to realize them
  • Sketch and prototype ideas to quickly access viability, and design the fine grained details of interactions
  • Iterate based on feedback from the whole team
  • Work closely with engineers as they build and ship ideas
  • Own the success or failure of their design work and initiate design and engineering sprints to improve shipped work

Qualifications
  • You love the process of discovery, turning loose requirements into wireframes and prototypes to deepen the understanding of the problem being solved. 
  • Experience designing digital products and systems, not just websites. You have helped ship products
  • Experience designing experiences that people can access on any type of device: desktop, tablet, phone
  • An appreciation of the entire product development process, from problem solving through to detailed UI and visual design
  • The ability to create beautiful high-fidelity mockups of your designs using Sketch, Figma, etc
  • The ability to create prototypes to get feedback
  • Excellent communicator of design work and your rationale behind proposals
  • Excellent self starter who can deeply collaborate with engineers

Why SocialChorus?
Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome. 

If you want to engage brilliant minds in a true start-up environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit. 

Come for the challenges, come for the people, and the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally will keep you here.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.