Part-time Customer Service Rep (Work from Home, Florida)

Part-time Customer Service Rep 

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Datalot is building some of the most innovative advertising technology for the insurance industry. We are in an exciting time of growth, and looking for remote-based Customer Service Reps with strong verbal communication skills.

This is a part-time position, up to 28 hours per week. We offer a competitive hourly rate + the opportunity to earn commission. This role is available to those individuals who reside in and work in the state of Florida.

In this role, you will receive training on how to use our proprietary system, to allow you to do the following:
• Field both outbound and inbound customer phone calls
• Aid in the handling of and resolving of customer inquiries as needed
• Transfer customers accordingly to the appropriate individuals and/or departments
• Act in a professional, friendly manner with a willingness to help customers

Qualifications:
• A quiet, private place in your home or personal office where you can work without background noise or distraction
• Previous experience in a retail and/or customer service role is highly desired
• Basic computer skills, and the ability to read computer-generated scripts
• Be able to speak clearly to effectively communicate with customers
• An appreciation for helping customers in a friendly and positive manner

The Equipment You’ll Need:
• USB Headset (we will provide)
• Computer with high-speed internet connection

Datalot is an equal opportunity employer who values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position is contingent on successful completion of a background check.

Click Here To Apply

Senior Frontend Shopify Theme Developer

Senior Frontend Developer for Shopify Website (Full-time, Remote)

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Lume is educating the world about body smells & changing the way people think about themselves between showers!  We need an experienced, self-starting coder to dream big and deliver a cutting-edge e-commerce experience to our amazing customers.

You’ll collaborate daily with our team senior team (analysts, business, ads, customer service, & marketing) to realize your vision and build an infrastructure that might include 3rd-party api integrations, Shopify apis, Shopify apps, and Shopify liquid theming, etc. to push the our website in fresh directions.

WHAT YOU WILL DO:

• Dream up website improvement ideas (big and small) and then build your team internally to realize those dreams.
• Listen to our amazing Customer Support team for patterns and improvements to make to our Shopify customer experience.
• Manage all aspects of our Shopify theme code design, development, and deployment workflow.
• Delight our customers with fun and timely website features.
• Continue building a culture of gettin’ stuff done within our WebTeam!
• Ask tough questions & engage in rigorous debate with your teammates about the business side of Lume (pricing, fulfillment, features, margins, how/what/why/when, etc.).
• Lead our web team.

EXPERIENCE REQUIRED

• Lots of coding experience in php, javascript, or other scripting language required. (You can’t fake this.)  Shopify experience is a plus!  
• Much experience with asynchronous request handling, partial page updates, and AJAX is required.
• Demonstrated experience leading website feature development projects, rallying cross-functional teams to your banner, etc.
• Experience with code deployment workflows (git, etc.).
• Lots of experience with web markup, including HTML5, CSS3.
• Mobile-first responsive design mentality!
• A love of debugging and maintaining production level code and related workflows. 

SALARY, BENEFITS, & MISC

• $89,000-120,000/year based on experience
• Medical + dental
• Life insurance
• Disability insurance
• Paid Time Off
• This position is fully-remote and full-time.
• We get together in person for company retreats a couple of times per year (expenses 100% covered).
• Work & live anywhere in the USA.

Click Here To Apply